Privacy Policy
Nataly Horan Gutierrez (“I,” “me,” or “my”) respects your privacy. This Privacy Policy explains how personal information is collected, used, stored, and shared when you visit www.natalyhg.art (the “Website”), contact the studio, join the Studio List, inquire about artwork or commissions, or make a purchase.
By using this Website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION I COLLECT
Information You Provide
I may collect information that you voluntarily provide, including:
• Your name
• Your email address
• Your phone number
• Your billing and shipping address
• Information included in an inquiry or message
• Your artwork interests, commission details, or purchase history
• Your marketing preferences
• Any other information you choose to provide
If you purchase artwork or another product through the Website, payment information may be collected and processed by a third-party payment provider. I generally do not directly receive or store your complete credit card information.
Information Collected Automatically
When you visit the Website, certain information may be collected automatically through cookies and similar technologies, including:
• Your Internet Protocol address
• Browser type and device information
• General geographic location
• Pages visited and time spent on the Website
• Referring websites or links
• Interactions with Website features
• Cookie preferences and consent records
This information helps operate, secure, and improve the Website and understand how visitors use it.
2. HOW I USE YOUR INFORMATION
I may use personal information to:
• Respond to questions, artwork inquiries, commission requests, collaboration proposals, and press requests
• Process and fulfill purchases
• Arrange payment, delivery, shipping, pickup, or installation
• Maintain records relating to artwork ownership, provenance, authenticity, and sales
• Send Studio List emails about exhibitions, new work, studio releases, collector previews, and related updates
• Provide customer service
• Improve the Website and visitor experience
• Detect fraud, misuse, or security issues
• Comply with legal, tax, accounting, and contractual obligations
• Protect my rights, property, artwork, business, and visitors
I will only send promotional emails when you have requested or consented to receive them, or when otherwise permitted by law. You may unsubscribe at any time using the link included in an email.
3. COOKIES AND SIMILAR TECHNOLOGIES
The Website uses cookies and similar technologies. Cookies are small files stored on your device that allow the Website to function properly and may help measure performance and understand visitor activity.
Cookies used on the Website may include:
• Essential cookies required for security and basic Website functions
• Functional cookies that remember settings and preferences
• Analytics cookies that help measure Website traffic and performance
• Marketing cookies, if enabled, that help evaluate promotions or advertising
Where required, you may accept or decline nonessential cookies through the Website’s cookie banner or privacy settings. You may also control cookies through your browser settings. Disabling certain cookies may affect how the Website functions.
4. WIX AND OTHER SERVICE PROVIDERS
This Website is hosted through Wix.com. Wix may collect, process, and store visitor information on my behalf to provide hosting, website security, analytics, forms, communications, e-commerce, and other Website services.
I may also use trusted third-party providers for services such as:
• Payment processing
• Email marketing and Studio List management
• Website analytics
• Shipping and delivery
• Accounting and recordkeeping
• Fraud prevention and Website security
• Professional, technical, or administrative support
These providers may access personal information only as reasonably necessary to perform their services or as permitted by law. Their handling of information is also governed by their own privacy policies.
Personal information may be processed or stored in the United States or in other countries where Wix or other service providers operate. Privacy protections in those locations may differ from those in your place of residence.
5. WHEN INFORMATION MAY BE SHARED
I may share personal information:
• With Wix and other providers that support the Website or studio operations
• With payment processors, shipping carriers, installers, framers, galleries, art dealers, or other parties involved in completing a requested transaction
• With accountants, attorneys, insurers, or other professional advisers
• When required by law, court order, subpoena, or governmental request
• When reasonably necessary to prevent fraud, protect safety, enforce an agreement, or defend legal rights
• In connection with a sale, transfer, merger, or restructuring of the studio or its assets
I do not sell or rent your personal information for money.
6. ARTWORK, PROVENANCE, AND TRANSACTION RECORDS
When artwork is purchased, I may retain certain transaction and ownership records for legitimate business, tax, insurance, authenticity, provenance, and archival purposes. These records may include the purchaser’s name, contact information, artwork details, purchase date, and transaction history.
I will not publicly identify a private collector without permission unless disclosure is required by law or has otherwise been agreed upon.
7. DATA RETENTION
I retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining artwork and provenance records, meeting legal and tax obligations, resolving disputes, and enforcing agreements.
Studio List information may be retained until you unsubscribe or request deletion. Some information may remain in backups or records where retention is required or permitted by law.
8. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live, you may have the right to request:
• Access to the personal information held about you
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of information you previously provided
• Withdrawal of consent
• Restriction of or objection to certain uses
• Opting out of certain targeted advertising, data sharing, or sales, where applicable
You may unsubscribe from Studio List emails at any time by selecting the unsubscribe link in an email.
To submit a privacy request, please use the contact form at:
Please include “Privacy Request” in your message and clearly describe your request. I may need to verify your identity before completing it. Certain information may be retained where required or permitted by law, including records relating to completed artwork transactions, taxes, fraud prevention, legal claims, and provenance.
9. DATA SECURITY
Reasonable administrative, technical, and organizational measures are used to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You provide information online at your own risk.
10. CHILDREN’S PRIVACY
This Website is intended for a general audience and is not directed to children under 13. I do not knowingly collect personal information from children under 13 without appropriate parental consent.
If you believe a child has provided personal information through the Website, please contact me so that the information can be reviewed and, where appropriate, deleted.
11. THIRD-PARTY LINKS
The Website may contain links to Instagram, galleries, publications, payment services, or other third-party websites. I am not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policy of any external website you visit.
12. DO NOT TRACK SIGNALS
Some browsers offer a “Do Not Track” setting. Because there is not yet a universally accepted standard for responding to these signals, the Website may not respond to all Do Not Track requests. You may manage available privacy choices through the Website’s cookie settings and your browser controls.
13. CHANGES TO THIS PRIVACY POLICY
I may update this Privacy Policy periodically to reflect changes to the Website, studio practices, service providers, or legal requirements. The updated version will be posted on this page with a revised effective date.
14. CONTACT
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Nataly Horan Gutierrez
Nataly Horan Gutierrez Studio
Website: www.natalyhg.art
Contact: www.natalyhg.art/contact